New Era cleaner scrubbing a commercial lobby floor

Sydney commercial cleaning

Commercial cleaning in Sydney

Contract cleaning for offices, venues, schools, gyms and medical centres, with one local account manager and every clean on record.

  • 450+ sites serviced across Australia and NZ
  • 2,000+ people Australia-wide
  • One account manager for every site
  • Regular inspections with clear escalation
  • Every clean and inspection logged in NEXUS
Call (02) 9055 7150

Book a free site walk-through

  • We see the site and what isn't working
  • Written scope and fixed quote
  • No lock-in to find out
Get a quoteCall (02) 9055 7150

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

Clean is expected. Proof is what's different.

A typical cleaner

New Era

Whoever is rostered on that night

The same trained team on your site

No record of what was done

Every clean and inspection logged in NEXUS

You chase them for answers

A Sydney account manager who picks up

Standards change from site to site

One standard across every site

Our Sydney account managers and supervisors visit sites, not just inboxes. If something is missed, the person fixing it knows your building and your team. You deal with one person who answers the phone, turns up for walk-throughs and keeps the scope up to date as your site changes.

We're CM3 certified, with $20 million public liability insurance. Accreditations and insurance

NEXUS

See every clean, not just the invoice

NEXUS is our own operations platform, built in-house around how we work. Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

  • Verified on site, in real time: area ratings, photo evidence and follow-ups captured as the work is done

  • Performance at a glance: inspections, trends and actions for one site or a whole portfolio

  • Reporting that shows the trend: downloadable reports over time, not just one inspection day

AI-assisted workflows help turn inspection data into clearer insights, reporting and faster follow-up.

Learn more about NEXUS
Example NEXUS dashboard for a Sydney office portfolio (illustrative)DashboardSitesInspectionsReportsSydney Office PortfolioOperations dashboardTotal sites12Inspectedthis week5Avg rating4.6Open actions3PendingCompletedDueMissedSydneyRecent inspectionsGeorge St Lobby4.8North Sydney Amenities4.6Parramatta Level 24.7Barangaroo Reception4.5Surry Hills Kitchen4.9SitesView all 12 sitesNEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

How it works

  1. 01 Site walk-through

    We see the site, the hours and what isn't working.

  2. 02 Written scope and quote

    Every area and frequency agreed up front.

  3. 03 Clean, inspect, report

    Logged in NEXUS, with issues tracked until fixed.

What's included

Daily and regular

  • Workstations, receptions, boardrooms and kitchenettes
  • Bathrooms, showers and end-of-trip areas
  • Hard floors, carpets and entry points
  • Rubbish and recycling taken to the collection area
  • Paper, soap and other consumables kept topped up

Periodic and specialist

  • Carpet steam cleaning and hard-floor scrubbing or polishing
  • Internal windows, glass partitions and high dusting
  • Air vents, light fittings and detail work
  • One-off deep cleans before a move, audit or function

See all commercial cleaning services

Who we clean for in Sydney

  • Offices and corporate floors

    Cleaned after hours so the team walks into a fresh office each morning. Commercial offices

  • Pubs, clubs, bars and restaurants

    Cleans scheduled around trade, from pre-opening resets to late-night clean-ups. Hospitality

  • Gyms and fitness studios

    Equipment, change rooms and bathrooms kept hygienic through busy days. Fitness

  • Function and event venues

    Daily presentation, with event-day crews from the same team. Event cleaning Sydney

  • Warehouses and industrial sites

    Amenities, lunch rooms, site offices and busy floors in Sydney's industrial areas. Industrial

  • Retail and common areas

    Shopfronts, centre amenities and shared spaces. Retail

Commercial cleaning in Sydney: what we plan for

Sydney's commercial cleaning spans CBD and North Sydney towers, Parramatta's growing office precinct, Macquarie Park business parks and the western Sydney industrial corridor around Wetherill Park, Smithfield and Eastern Creek. Strata and building managers often set strict access windows, so we work to building rules, inductions and dock bookings from day one. For groups with sites across the eastern suburbs, inner west and Parramatta, one account manager coordinates every site, so standards don't change from suburb to suburb. Pubs, bars and clubs are cleaned around late trade, with resets finished before lunch service.

Ready for a cleaner you don't have to chase?

Changing cleaners?

We time the start around your current contract, open with a thorough clean to set the benchmark, and move multi-site groups all at once or one site at a time. Your new team is inducted on the scope before the first shift, so nothing is left to guesswork. Multi-site groups can move across together, with a planned handover so there's no gap in service. Every site is set up in NEXUS from the start, so you can see cleans and issues across the portfolio in one place.

New Era Facility Services branded van

Keep an eye out for us around Sydney.

Our team is on the road every day across Sydney CBD and inner city, eastern suburbs, inner west and beyond.

Sydney areas we service

We look after commercial sites across greater Sydney, including:

  • Sydney CBD and inner city

    Sydney CBD, The Rocks, Barangaroo, Haymarket, Pyrmont, Ultimo, Surry Hills

  • Eastern suburbs

    Paddington, Bondi Junction, Bondi, Double Bay, Randwick, Coogee, Maroubra

  • Inner west

    Newtown, Glebe, Leichhardt, Balmain, Marrickville, Ashfield, Burwood

  • South Sydney and airport

    Redfern, Waterloo, Alexandria, Zetland, Rosebery, Mascot, Botany

  • North Shore

    North Sydney, Milsons Point, Crows Nest, St Leonards, Chatswood, Lane Cove

  • Northern beaches

    Manly, Dee Why, Brookvale, Narrabeen, Mona Vale, Frenchs Forest

  • St George and Sutherland Shire

    Rockdale, Brighton-Le-Sands, Kogarah, Hurstville, Miranda, Cronulla, Sutherland

  • Parramatta and the Hills

    Parramatta, Rydalmere, Olympic Park, Castle Hill, Norwest, Baulkham Hills

  • Western Sydney

    Blacktown, Penrith, Mount Druitt, Wetherill Park, Smithfield, Eastern Creek

  • South-west Sydney

    Bankstown, Liverpool, Moorebank, Campbelltown, Ingleburn, Narellan

FAQs

Every site is different. The price depends on size, cleaning frequency, hours and scope, so we quote from a walk-through and a written scope. Call (02) 9055 7150 to book one.

Both. A single office gets the same account manager, inspections and NEXUS reporting as a multi-venue group.

Yes. We plan the start around your existing contract so there's no gap, and begin with a full clean to set the standard.

Every clean and inspection is logged in NEXUS, along with any issues and how they were resolved. Your account manager also inspects the site in person.

Yes. Offices are usually cleaned after hours or early in the morning, and pubs, clubs and venues are cleaned around trading times.

Greater Sydney, from the CBD and eastern suburbs to the North Shore, Parramatta, Western Sydney and the Shire. Call (02) 9055 7150 if you're not sure.

A regular team that is inducted to your site before their first shift. The induction covers access, safety, hazards and your written scope. Team members who work in schools and childcare centres hold Working with Children Checks.

New Era is CM3 certified and holds $20 million public liability insurance, along with the other standard business insurances. Details are on our accreditations and insurance page, and certificates of currency are available on request.

Let your account manager know or log it in NEXUS. It becomes a tracked action, is usually fixed by the next service, and you can see when it's closed off.

Inspections run on a schedule agreed in your scope. Your account manager and supervisors carry them out, and the results are recorded in NEXUS for you to see.

Yes. We bring our own cleaning equipment and products, and we can supply and restock paper, soap and hand sanitiser as part of the scope.

Terms are agreed with each client before we start. Talk to our Sydney team about what suits your site.

Cleaning you don't have to chase.

Book a free site walk-through with our Sydney team.

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