New Era cleaner scrubbing a commercial lobby floor

Brisbane commercial cleaning

Commercial cleaning in Brisbane

Contract cleaning for offices, venues, schools, gyms and medical centres, with one local account manager and every clean on record.

  • 450+ sites serviced across Australia and NZ
  • 2,000+ people Australia-wide
  • One account manager for every site
  • Regular inspections with clear escalation
  • Every clean and inspection logged in NEXUS
Call (07) 2145 7337

Book a free site walk-through

  • We see the site and what isn't working
  • Written scope and fixed quote
  • No lock-in to find out
Get a quoteCall (07) 2145 7337

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

Clean is expected. Proof is what's different.

A typical cleaner

New Era

Whoever is rostered on that night

The same trained team on your site

No record of what was done

Every clean and inspection logged in NEXUS

You chase them for answers

A Brisbane account manager who picks up

Standards change from site to site

One standard across every site

Our account managers and supervisors are Brisbane-based and get out to sites in person. When something needs attention, it's handled by someone who has walked your floors, not a call centre interstate.

We're CM3 certified, with $20 million public liability insurance. Accreditations and insurance

NEXUS

See every clean, not just the invoice

NEXUS is our own operations platform, built in-house around how we work. Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

  • Verified on site, in real time: area ratings, photo evidence and follow-ups captured as the work is done

  • Performance at a glance: inspections, trends and actions for one site or a whole portfolio

  • Reporting that shows the trend: downloadable reports over time, not just one inspection day

AI-assisted workflows help turn inspection data into clearer insights, reporting and faster follow-up.

Learn more about NEXUS
Example NEXUS dashboard for a Brisbane office portfolio (illustrative)DashboardSitesInspectionsReportsBrisbane Office PortfolioOperations dashboardTotal sites12Inspectedthis week5Avg rating4.6Open actions3PendingCompletedDueMissedBrisbaneRecent inspectionsQueen St Lobby4.8Fortitude Valley Amenities4.6Newstead Level 44.7South Brisbane Reception4.5Bowen Hills Kitchen4.9SitesView all 12 sitesNEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

How it works

  1. 01 Site walk-through

    We see the site, the hours and what isn't working.

  2. 02 Written scope and quote

    Every area and frequency agreed up front.

  3. 03 Clean, inspect, report

    Logged in NEXUS, with issues tracked until fixed.

What's included

Daily and regular

  • Offices, receptions, meeting rooms and staff kitchens
  • Toilets, washrooms and end-of-trip facilities
  • Floors, carpets and high-traffic areas
  • Bins and recycling moved to collection points
  • Consumables supplied and restocked

Periodic and specialist

  • Carpet cleaning and hard-floor restoration
  • Internal glass, partitions and high-level dusting
  • Vents, fixtures and detail cleaning
  • Deep cleans before handover, audits or events

See all commercial cleaning services

Who we clean for in Brisbane

  • Offices and corporate tenancies

    After-hours cleaning, so the office is ready every morning. Commercial offices

  • Pubs, bars, restaurants and venues

    Cleans timed around trading, from early-morning resets to post-trade clean-ups. Hospitality

  • Gyms and fitness centres

    Equipment, change rooms and amenities kept hygienic for high daily traffic. Fitness

  • Venues and event spaces

    Daily presentation plus event-day support from the same team. Event cleaning Brisbane

  • Warehouses and industrial sites

    Amenities, lunch rooms, offices and high-traffic floors, including around the TradeCoast. Industrial

  • Retail and shared areas

    Shopfronts, common areas and centre amenities. Retail

Commercial cleaning in Brisbane: what we plan for

Brisbane's commercial sites run from CBD towers and Fortitude Valley offices to newer buildings in Newstead and Bowen Hills, and warehouses across the Australia TradeCoast and the southern corridor. The subtropical climate brings humidity and summer storms, so we pay extra attention to air-conditioning vents, washrooms and wet entries to keep sites fresh and safe. Valley and riverside venues are cleaned around late trade, and CBD offices after hours to building access rules.

Ready for a cleaner you don't have to chase?

Switching cleaners?

We plan around your current contract end date, start with a full clean to set the standard, and can move multi-site groups across together or site by site. Your team is inducted and introduced to your account manager.

New Era Facility Services branded van

Keep an eye out for us around Brisbane.

Our team is on the road every day across Brisbane CBD and inner city, inner north, northern suburbs and beyond.

Brisbane areas we service

We service commercial sites across greater Brisbane, including:

  • Brisbane CBD and inner city

    Brisbane CBD, Fortitude Valley, New Farm, Spring Hill, South Brisbane, West End, Kangaroo Point

  • Inner north

    Newstead, Bowen Hills, Albion, Windsor, Lutwyche

  • Northern suburbs

    Chermside, Nundah, Aspley, Stafford, Everton Park

  • Southern suburbs

    Woolloongabba, Greenslopes, Moorooka, Mount Gravatt, Sunnybank

  • Western suburbs

    Toowong, Milton, Paddington, Indooroopilly, Kenmore

  • Eastern suburbs and bayside

    Bulimba, Hawthorne, Morningside, Cannon Hill, Wynnum, Manly

  • Airport and TradeCoast

    Eagle Farm, Hendra, Pinkenba, Murarrie

  • Logan and south

    Logan Central, Springwood, Underwood, Beenleigh

  • Ipswich and west

    Ipswich, Springfield, Goodna, Redbank

  • Moreton Bay

    North Lakes, Redcliffe, Strathpine, Caboolture

FAQs

It depends on the size of the site, how often it's cleaned, the hours and what's included. We quote from a site walk-through and a written scope so the price matches the work. Call (07) 2145 7337 to book a walk-through.

Yes. We look after single sites and multi-site groups, and every site gets the same account management, inspections and reporting.

Yes. We plan the changeover around your existing contract so there's no gap, and start with a full clean to set the standard.

Cleans and inspections are logged in NEXUS, our client portal, along with any issues and how they were fixed. Your account manager also inspects the site regularly.

Yes. Offices and commercial sites are usually cleaned after hours or early morning, and venues around their trading hours.

Greater Brisbane, from the CBD and inner suburbs out to Logan, Ipswich and Moreton Bay.

Before their first shift, each team member is inducted to your site: access, safety, hazards and exactly what's in the scope. Staff who work in schools and childcare centres hold Working with Children Checks.

New Era is CM3 certified and holds $20 million public liability insurance, along with the other standard business insurances. Details are on our accreditations and insurance page, and certificates are available on request.

Let your account manager know or raise it in NEXUS. It's logged as an action, put right (usually by the next service) and closed off, so you can see exactly when it was fixed.

Inspections happen on a schedule set in your scope. Your account manager and supervisors visit in person, and every result is recorded in NEXUS for you to see.

Yes. We bring our own equipment and cleaning products. We can also supply and restock consumables such as toilet paper, hand towel, soap and sanitiser.

Terms are agreed with each client before we start. Talk to us about the length and notice period that work for your site.

Stop chasing your cleaner.

Book a free site walk-through with our Brisbane team.

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