Legal
Privacy Policy
This policy explains how New Era Facility Services collects, uses and protects personal information provided through this website.
Information we collect
We collect the information you provide through enquiry, proposal, careers and portal support forms, including your name, organisation, contact details and the details of your enquiry.
How we use information
Information is used to respond to enquiries, prepare proposals, assess expressions of interest and manage service delivery. We do not sell personal information.
Storage and security
Information is held in access-controlled systems and retained only for as long as it is needed for the purpose it was collected.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us at hello@newerafacilities.com.
Market-specific requirements
This policy is being reviewed against the privacy requirements of each market in which we operate prior to launch.
Last reviewed 2026. This content is under legal review ahead of launch.