Two New Era team members at a hospitality venue bar

Sydney hospitality cleaning

Hospitality cleaning in Sydney

Pubs, clubs and bars brought back to opening standard overnight, so your first shift sets up instead of scrubbing.

Call (02) 9055 7150

Book a free site walk-through

  • We go through the venue with your duty manager
  • Clean windows set by your licence and trading hours
  • Every area written into the scope up front
Get a quoteCall (02) 9055 7150

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

The hospitality problem

Guests form an opinion of a venue fast. A tacky floor by the taps, a bathroom that smells by mid-afternoon or a courtyard still dotted with last night's cigarette butts is enough to send them somewhere else next time.

Most venues have the same squeeze. Trade finishes late, the doors open again for lunch, and the gap in between is short. A cleaner who treats the place like an office will do the visible floor and skip the rest: under the bar stools, the TAB corner, the stairs to the function room, the staff corridor by the cool room.

The cost lands on your own team. Bar staff arrive and start wiping down before they can stock the fridges, and the duty manager spends the first half hour on a cleaning walk-around. Over a year, that adds up to a lot of paid hours.

What's included

Regular cleaning

  • Bar counters, drip trays, back bar and fridge doors wiped down
  • Toilets cleaned, sanitised and restocked, with odour control
  • Carpets vacuumed, hard floors mopped and spills treated
  • Bistro tables, booths, high chairs and menus wiped
  • Gaming lounges, TAB areas and sports bars reset
  • Courtyards, rooftops and smoking areas cleared of glass and butts
  • Waste and recycling taken to the bin bay

Periodic and specialist cleaning

  • Steam cleaning of carpet in bistros, lounges and function rooms
  • Scrubbing of tiled bars, corridors and back-of-house floors
  • Dusting of high fittings, fans, vents and ledges
  • Glass and windows, inside and ground-level outside
  • Kitchen floors, walls and general surfaces (non-specialist)
  • Pressure-washed outdoor areas where the scope includes it
  • Extra cleans around big game nights, long weekends and functions

How we work around your venue

  • Your close sets the clock.

    We arrive once the last staff member has signed out and we're gone before the opening team walks in. Late weekend trade just shifts the roster later.

  • The same faces.

    A regular crew means the cleaners know where the sticky spots are and which areas you care about first thing.

  • Guest areas and staff areas.

    Patrons see the bar and the bathrooms. Your team sees the corridors, cellar access and staffroom. Both are in the scope.

  • Checked against the scope.

    Your account manager inspects the venue regularly, and anything below standard is fixed and recorded.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Sydney hospitality: what we plan for

Sydney's venue scene covers a lot of ground. There are the CBD and harbourside bars around The Rocks, Barangaroo and Darling Harbour, the late-night pubs of Surry Hills, Newtown and the inner west, the beach hotels at Bondi, Coogee, Manly and Cronulla, and big suburban clubs from the St George area out to Parramatta and Penrith. Summer is humid, and afternoon storms push wet feet and debris through entries and onto courtyard furniture. New Year's Eve, Mardi Gras, Vivid and the footy finals bring the busiest nights. We plan extra cleans for those weeks so standards hold when the crowds arrive.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Want the venue set before your first shift clocks on?

Book a free walk-through and we'll plan cleans around your trading hours.

New Era Facility Services branded van

Keep an eye out for us around Sydney.

Our team is on the road every day across Sydney CBD and inner city, eastern suburbs, inner west and beyond.

Sydney areas we service

Our crews clean pubs, clubs, bars and restaurants across greater Sydney: the CBD and inner city, the eastern suburbs, the inner west, South Sydney, the North Shore and northern beaches, St George and the Sutherland Shire, Parramatta and the Hills, and Western and South-west Sydney.

See all Sydney service areas

FAQs

Every venue prices differently. We look at floor area, how many nights a week you need a clean, your closing times, the number of toilets, and extras like courtyards, gaming lounges or carpet work. You get a written scope and quote after a walk-through, so you only pay for what the venue needs. Call (02) 9055 7150 to set one up.

Mostly overnight or early in the morning, between close and the opening shift. Some venues prefer a mid-morning clean or a split visit. We fit the roster to your trading hours.

Floors, walls and general kitchen surfaces can sit in your venue scope. Exhaust canopies and duct degreasing are a specialist trade, and we make it clear at the walk-through what's in and what isn't.

Yes. We look after single pubs and multi-venue groups. Each site has its own scope, and you have one account manager and a single NEXUS view across the group.

Raise it with your account manager or log it in NEXUS. The item stays open until it's done, and the fix is recorded so you can check it.

Yes. We can schedule extra cleans before or after a function, a public holiday weekend or a big game. For larger events, our Sydney event cleaning team can support on the day.

New Era Facility Services – Sydney · 526/368 Sussex Street, Sydney NSW 2000 · (02) 9055 7150