New Era cleaner scrubbing an office lobby floor

Sydney office cleaning

Office cleaning in Sydney

Walk into a fresh, fully stocked office every morning, with one person to call if anything is off.

  • Cleaned after your team leaves, not during the workday
  • Kitchens, bathrooms and end-of-trip rooms covered
  • Paper, soap and hand towel supplied and restocked
  • One account manager for every site
  • CM3 certified, $20 million public liability
Call (02) 9055 7150

Book a free site walk-through

  • We look at your floor plan, kitchens and amenities
  • Access cards, keys and building inductions arranged early
  • A written scope that lists every task
Get a quoteCall (02) 9055 7150

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The office problem

Poor office cleaning rarely looks dramatic. It looks like coffee rings on the breakout bench, crumbs along the skirting, a meeting room whiteboard nobody has wiped in weeks and the hand towel dispenser empty by lunchtime on Thursday.

Each slip is small, but someone has to field the complaints, and it's usually the office or facilities manager. In multi-tenant towers it's harder again: the tenant blames the building, the building blames the contractor, and the issue sits there.

Most teams want two things. A cleaner who works through the whole scope on every visit, and a named contact who answers when it doesn't happen.

What's included

Regular cleaning

  • Workstations, phones, meeting rooms and reception desks
  • Kitchens and breakout areas: sinks, benches, tables and appliance fronts
  • Bathrooms cleaned, sanitised and restocked
  • End-of-trip rooms, showers, lockers and drying areas
  • Carpets vacuumed edge to edge and hard floors mopped
  • Waste, recycling and organics bins taken to the building's bin room
  • Consumables supplied and topped up

Periodic and specialist cleaning

  • Carpet steam cleaning and stain treatment
  • Hard-floor machine scrubbing, sealing and buffing
  • Glass partitions, internal windows and glass meeting rooms
  • Dusting of air vents, light diffusers and high ledges
  • Fridge clear-outs and microwave and dishwasher detail cleans
  • Move-in, move-out and pre-handover cleans

How we work around your office

  • Evenings or early mornings.

    Our crews start after your staff head home, or before the first people arrive. A day cleaner for kitchens and bathrooms can be added if your floor is busy.

  • Building procedures followed.

    We set up access passes, keys and alarm codes with you and the building manager, complete any building induction and stick to the sign-in and security rules.

  • Tenancy or whole building.

    We can clean your floors only, or common areas like the foyer, lifts and shared bathrooms for the owner or strata manager.

  • Results on record.

    Your account manager inspects regularly and every result is logged, so you have evidence rather than a guess.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Sydney offices: what we plan for

Sydney's office market isn't one CBD. There are the towers along George Street, Martin Place and Barangaroo, the North Sydney and St Leonards cluster, Parramatta's growing commercial core, the business parks at Macquarie Park, Norwest and Rhodes, and plenty of creative offices in Surry Hills, Alexandria and Pyrmont. Many buildings set strict access windows, goods lift bookings and contractor inductions, and we build those into the roster from day one. Humid summers and heavy afternoon storms mean wet foyers and muddy entry mats, and cyclists keep end-of-trip rooms busy year round. We adjust entry and floor care to the season.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Want an office cleaner you never have to follow up?

Book a free walk-through and get a written scope for your floor.

New Era Facility Services branded van

Keep an eye out for us around Sydney.

Our team is on the road every day across Sydney CBD and inner city, eastern suburbs, inner west and beyond.

Sydney areas we service

We clean offices across the city and suburbs: the CBD and inner city, the eastern suburbs, the inner west, South Sydney, the North Shore, the northern beaches, Parramatta and the Hills, and Western and South-west Sydney.

See all Sydney service areas

FAQs

Your quote depends on floor area, cleans per week, the number of kitchens and bathrooms, whether we supply consumables and what periodic work you want, such as carpets or glass. We price from a walk-through and a written scope, so the quote matches the work. Call (02) 9055 7150 to arrange one.

A full-time office usually needs a clean every working day. Smaller teams or hybrid offices often do well with two or three visits a week plus periodic deep cleans. We'll recommend a schedule after seeing the space.

No. Once passes and codes are set up, our crew lets themselves in after hours, follows the building's security procedures and locks up on the way out.

We do. Our team brings its own equipment and cleaning products, and we can supply and refill toilet paper, hand towel and soap within the scope.

Yes. We work for tenants, owners, strata and property managers, covering a single tenancy, shared areas or a whole building. The scope spells out who is responsible for what.

We set the start date around your current agreement so there's no gap in service, and we begin with a thorough first clean to set the benchmark.

New Era Facility Services – Sydney · 526/368 Sussex Street, Sydney NSW 2000 · (02) 9055 7150