New Era cleaner scrubbing a commercial lobby floor

Gold Coast commercial cleaning

Commercial cleaning on the Gold Coast

Contract cleaning for offices, venues, schools, gyms and medical centres, with one local account manager and every clean on record.

  • 450+ sites serviced across Australia and NZ
  • 2,000+ people Australia-wide
  • One account manager for every site
  • Regular inspections with clear escalation
  • Every clean and inspection logged in NEXUS
Call (07) 2152 1134

Book a free site walk-through

  • We see the site and what isn't working
  • Written scope and fixed quote
  • No lock-in to find out
Get a quoteCall (07) 2152 1134

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

Clean is expected. Proof is what's different.

A typical cleaner

New Era

Whoever is rostered on that night

The same trained team on your site

No record of what was done

Every clean and inspection logged in NEXUS

You chase them for answers

A Gold Coast account manager who picks up

Standards change from site to site

One standard across every site

Your account manager and supervisor work on the Gold Coast and come to site, so problems get sorted by people who know your building. No being passed around an interstate call centre.

We're CM3 certified and covered by $20 million public liability insurance. Accreditations and insurance

NEXUS

See every clean, not just the invoice

NEXUS is our own operations platform, built in-house around how we work. Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

  • Verified on site, in real time: area ratings, photo evidence and follow-ups captured as the work is done

  • Performance at a glance: inspections, trends and actions for one site or a whole portfolio

  • Reporting that shows the trend: downloadable reports over time, not just one inspection day

AI-assisted workflows help turn inspection data into clearer insights, reporting and faster follow-up.

Learn more about NEXUS
Example NEXUS dashboard for a Gold Coast office portfolio (illustrative)DashboardSitesInspectionsReportsGold Coast Office PortfolioOperations dashboardTotal sites12Inspectedthis week5Avg rating4.6Open actions3PendingCompletedDueMissedGold CoastRecent inspectionsSouthport Lobby4.8Robina Amenities4.6Broadbeach Level 24.7Surfers Paradise Reception4.5Helensvale Kitchen4.9SitesView all 12 sitesNEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

How it works

  1. 01 Site walk-through

    We see the site, the hours and what isn't working.

  2. 02 Written scope and quote

    Every area and frequency agreed up front.

  3. 03 Clean, inspect, report

    Logged in NEXUS, with issues tracked until fixed.

What's included

Daily and regular

  • Offices, receptions, boardrooms and kitchenettes
  • Toilets, showers and end-of-trip facilities
  • Hard floors, carpets and busy walkways
  • Bins and recycling taken out to collection points
  • Consumables supplied and kept topped up

Periodic and specialist

  • Carpet steam cleaning and hard-floor scrub and seal
  • Internal glass, partitions and high dusting
  • Air vents, light fittings and detail cleans
  • Deep cleans ahead of handovers, audits or events

See all commercial cleaning services

Who we clean for on the Gold Coast

  • Offices and professional suites

    Cleaned after hours so the team walks into a fresh office each morning. Commercial offices

  • Hospitality venues

    Pubs, bars, restaurants and clubs, with cleans worked around trading hours, early or late. Hospitality

  • Gyms and fitness studios

    Equipment, change rooms and amenities kept hygienic through busy days. Fitness

  • Event spaces and function venues

    Day-to-day presentation, plus event support from the same crew. Event cleaning Gold Coast

  • Medical and allied health suites

    Clinical-standard cleaning for waiting rooms, consult rooms and amenities. Healthcare

  • Warehouses and trade sites

    Offices, lunch rooms, amenities and high-traffic floors in industrial areas such as Yatala and Molendinar. Industrial

  • Retail and common areas

    Shopfronts, shared corridors and centre amenities. Retail

Commercial cleaning on the Gold Coast: what we plan for

Gold Coast commercial sites include Southport and Robina offices, Surfers Paradise and Broadbeach venues, and growth corridors such as Helensvale, Coomera and Yatala with their light industrial and warehouse sites. Beachside sites see sand tracked through entries and humidity year-round, so floors, washrooms and air vents get extra attention. Hospitality venues are cleaned around late trade and the busy tourist seasons, with rosters scaled up over school holidays.

Ready for a cleaner you don't have to chase?

Changing providers?

We time the move to your current contract end, open with a full clean to set the standard, and can bring across a whole group of sites at once or one at a time. Your crew is inducted and you meet your account manager.

New Era Facility Services branded van

Keep an eye out for us around Gold Coast.

Our team is on the road every day across Surfers Paradise and Broadbeach, Southport and central, Broadwater and beyond.

Gold Coast areas we service

We look after commercial sites right across the Gold Coast, including:

  • Surfers Paradise and Broadbeach

    Surfers Paradise, Main Beach, Broadbeach, Mermaid Beach, Bundall

  • Southport and central

    Southport, Labrador, Ashmore, Benowa, Molendinar

  • Broadwater

    Runaway Bay, Biggera Waters, Paradise Point, Hollywell, Coombabah

  • Helensvale and the north

    Helensvale, Oxenford, Hope Island, Upper Coomera, Pacific Pines

  • Northern growth corridor

    Coomera, Pimpama, Ormeau, Yatala, Stapylton

  • Nerang and Carrara

    Nerang, Carrara, Highland Park, Gaven, Worongary

  • Robina and Varsity Lakes

    Robina, Varsity Lakes, Mudgeeraba, Merrimac, Clear Island Waters

  • Burleigh and the southern beaches

    Burleigh Heads, Burleigh Waters, Miami, Palm Beach, Elanora

  • Coolangatta and the southern end

    Coolangatta, Kirra, Bilinga, Tugun, Currumbin

FAQs

Every site is different, so the price depends on size, frequency, cleaning hours and scope. We quote after a walk-through, with everything written into the scope. Call (07) 2152 1134 to book one.

Both. A single office gets the same account manager, inspections and NEXUS reporting as a multi-site group.

Yes. We line the start date up with the end of your current contract so there's no gap, then begin with a full clean.

Log in to NEXUS, our client portal, to see cleans, inspections and any issues with how they were resolved. Your account manager also inspects the site in person.

Yes. Offices and commercial sites are usually cleaned after close or before opening, and venues are cleaned around trading.

The whole coast, from Yatala, Ormeau and Coomera in the north through Southport and Surfers Paradise down to Coolangatta, including Nerang, Robina and Mudgeeraba.

Before their first shift, each cleaner is inducted to your site: how to get in and out, emergency procedures, hazards and exactly what the scope covers. Cleaners placed in schools and childcare centres hold Working with Children Checks.

We're CM3 certified, and we carry $20 million public liability cover along with the other standard business insurances. Details are on our accreditations and insurance page, and certificates are available on request.

Let your account manager know, or raise it in NEXUS. It's logged as an action, put right (normally by the next scheduled clean), and marked closed so you can see when it was fixed.

Inspections run on a schedule we agree with you in the scope. Your account manager and supervisors carry them out, and each result is saved in NEXUS for you to view.

We bring our own equipment and cleaning products. If you'd like, we can also supply and top up consumables such as toilet paper, hand towels, soap and sanitiser.

Contract terms are agreed with you before we start, so talk to us about the length and terms that work for your site.

Get a cleaner you don't have to chase.

Book a free site walk-through with our Gold Coast team.

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