New Era cleaner detailing glass in an office foyer

Sydney medical cleaning

Medical centre and clinic cleaning in Sydney

A clean, calm practice for every patient, prepared after hours so your doctors and nurses can start on time.

Call (02) 9055 7150

Book a free site walk-through

  • We see the practice outside consulting hours
  • A checklist for each type of room
  • Free and with no obligation
Get a quoteCall (02) 9055 7150

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The medical cleaning problem

Patients judge a practice on what they can see. Fingerprints on the reception screen, dust on the waiting room magazine rack or a bin left full in the patient toilet all chip away at confidence before the consult starts.

The bigger concern for practice managers is consistency. A general cleaner may be fine in an office but rush the touch points that matter in a clinic: chair arms, the payment terminal, the door handle into each consult room. When that happens on a busy week, nobody finds out until a staff member or patient points it out.

Most practices simply want the same thorough routine every night, done by people who understand clinical spaces, with a record to prove it.

What's included

Regular cleaning

  • Consult and treatment rooms: benches, hand basins, couch frames, chairs and floors
  • Waiting areas: seats, side tables, play corners and floors
  • Front desk counters, phones, screens and EFTPOS terminals
  • Patient and staff bathrooms cleaned and restocked
  • Touch points: handles, switches, taps, chair arms and lift buttons
  • Staff tearooms and kitchenettes
  • General waste and recycling emptied

Periodic and specialist cleaning

  • Vinyl and hard-floor machine scrubbing
  • Carpet steam cleaning in waiting rooms and offices
  • Internal glass, screens and entry doors
  • Dusting of vents, light fittings and blinds
  • Upholstered seating cleaned in waiting areas
  • Deep cleans before a practice opens or after a fit-out

How we work around your practice

  • Outside consulting hours.

    We start after the last appointment and finish well before the first. Practices with evening or weekend sessions can choose an early-morning clean.

  • An infection-control focus.

    Touch points are disinfected on every visit, cloths and mops are colour coded so bathroom equipment never goes into a consult room, and crews work from clean areas to dirtier ones.

  • A checklist for each room.

    Consult rooms, waiting areas and bathrooms each have their own list, followed in the same order every night, and your account manager inspects against it.

  • Hands off clinical items.

    Patient records, medicines and clinical equipment are left alone. We clean around them and lock up exactly as you ask.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Sydney medical centres: what we plan for

Sydney's clinics sit in very different settings. Specialist suites line Macquarie Street and the CBD, and big health precincts surround the hospitals at St Leonards, Westmead, Randwick, Camperdown and Liverpool. Most GP, dental and allied health practices, though, sit in shopping strips and medical centres in every suburb from Bondi to Penrith. Each building has its own access rules, and we roster around them. Sydney's humid summers leave floors damp and entry mats heavy after a storm, so entries and hard floors get closer attention through the warmer months, and winter brings more patients and more touch-point work.

How it works

  1. 01 Free site walk-through.

    We visit, look at the space and talk through what's working and what isn't.

  2. 02 Written scope and quote.

    Every area, task and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your regular team cleans, your account manager inspects, and everything is logged in NEXUS.

Want your practice ready before the first appointment?

Book a free walk-through with our Sydney team.

New Era Facility Services branded van

Keep an eye out for us around Sydney.

Our team is on the road every day across Sydney CBD and inner city, eastern suburbs, inner west and beyond.

Sydney areas we service

We clean medical centres, specialist suites and allied health clinics across greater Sydney: the CBD and inner city, the eastern suburbs, the inner west, the North Shore, the northern beaches, St George and the Sutherland Shire, Parramatta and the Hills, and Western and South-west Sydney.

See all Sydney service areas

FAQs

The quote depends on the number of consult and treatment rooms, waiting room size, cleans per week, bathrooms and any periodic work such as floor scrubbing. We put everything in a written scope after a free walk-through. Call (02) 9055 7150 to book a time.

Yes. Most practices are cleaned in the evening after consulting finishes. If you run late or weekend sessions, we can clean early in the morning instead.

Touch points are disinfected every visit, equipment is colour coded by area, and crews always work from cleaner spaces towards dirtier ones. We follow your practice's own infection-control procedures as well.

No. Clinical equipment stays with your staff. We clean the surfaces, furniture and floors around it, and we don't touch patient records or medicines.

Yes. Each clinic has its own scope, and you get one account manager and one view of every site in NEXUS.

Yes. We plan the start around your existing arrangement so there's no gap, and open with a thorough first clean to set the standard.

New Era Facility Services – Sydney · 526/368 Sussex Street, Sydney NSW 2000 · (02) 9055 7150