New Era Facility Services
New Era event cleaning team in hi-vis vests lined up at Great Barrier Reef Arena in Mackay

Gold Coast event cleaning

Event cleaning on the Gold Coast

Cleaning, toilets and waste for festivals, sport and venue events, run by one local team from bump-in to pack-down.

  • Pre-event, live and post-event cleaning
  • Toilet attendants and amenity servicing
  • Waste streams sorted on site
  • One named event lead on the day
  • CM3 certified, $20 million public liability Accreditations and insurance
Call (07) 2152 1134

Get an event cleaning quote

  • Send your site map and crowd numbers
  • Staffing built around your peaks
  • Waste plan included
Get a quoteCall (07) 2152 1134

Just a few of our national event cleaning clients

  • AFL logo
  • Cricket Australia logo
  • Untitled Group logo
  • 6AM at The Garage logo
  • Brisbane Powerhouse logo
  • Night Feast logo
  • Great Barrier Reef Arena logo

Most event cleaning stops at the bins. Ours starts there.

A typical event cleaner

New Era

A flat headcount all day

Staffing that rises and falls with the crowd

Bins emptied when someone notices

Bins serviced before they overflow

Mixed waste straight to landfill

Streams sorted on site so recycling stays clean

No numbers after the event

A waste and diversion report after every event

We're backed by a national team looking after 450+ sites across Australia and New Zealand.

Sustainable Events Program

Shaping a new era of sustainable events

Our Sustainable Events Program (SEP) combines cleaning, waste management and on-site sorting into one plan, so your event cuts landfill without slowing anyone down. It's designed to reach landfill diversion of 95% or more, and every event finishes with a report on what was collected and where it went.

95%+landfill diversion target
SEP

  • Vendor EducationWe brief vendors on packaging and bin rules before gates open.

  • Custom Recycling SystemsStreams designed around what your processors actually accept.

  • Eco-Friendly CleaningLow-impact products and methods across the site.

  • On-Site Bin SeparationOur team sorts back-of-house so every stream stays clean.

  • Vendor Compostable PackagingGuidance on serviceware your organics processor will take.

  • Branded Bin Covers & SignageClear, consistent stations so guests get it right first time.

At Night Feast 2025 at Brisbane Powerhouse, 16.432 tonnes of waste reached 100% landfill diversion. Read the case study

How to plan event waste

Event day timeline

  1. 01

    Before

    Site walk, staffing plan, bins and amenities ready before gates open

  2. 02

    During

    Roving teams, toilets serviced, bins emptied before they overflow

  3. 03

    After

    Full reset, waste cleared, handback walk-through and report

Multi-day programs: an overnight reset so day two looks like day one.

Read our event cleaning checklist

Gold Coast events we clean

  • Beach and foreshore events

    Where sand, wind and long walks to the bins make planning matter

  • Food, wine and night markets

    With heavy serviceware, food scraps and waste oil

  • Festivals and concerts

    In parklands and open-air spaces

  • Sport events

    From match-day servicing through to the post-game clean

  • Function and venue events

    At clubs, bars, hotels and event spaces

  • Corporate, community and charity events

    Plus recurring series with the same crew each time

Great Barrier Reef Arena, Mackay: for Mackay's first men's Test (Australia v Bangladesh), New Era had 16 to 22 cleaners on site at any one time for Cricket Australia and Harrup Park. The work covered set-up before gates, servicing during play, daily resets and the final clean. Read the Mackay story Match-day cleaning guide

Amenities and toilets

We can run roving toilet rounds or place attendants at your busiest blocks, depending on the crowd and the layout.

Waste and recycling for Gold Coast events

Venues and event approvals increasingly ask for a waste plan, and plenty of organisers now set their own diversion targets. We work out the streams you need (general waste, recycling, organics, cardboard, containers and waste oil), confirm what each processor will take, keep the streams clean on the day and report the numbers afterwards.

Under Queensland's Containers for Change scheme, eligible drink containers can be kept in their own stream and returned for a refund. If your event pours a lot of drinks, it is worth setting one up.

About an hour north in Brisbane, New Era ran the back-of-house waste operation at Night Feast 2025 at Brisbane Powerhouse. Over four weeks the event drew about 160,000 visitors and 20 restaurants. Within the verified reporting scope, all 16.432 tonnes of waste was sent to documented recovery pathways: 100% landfill diversion.

The result came from simple things done well: four separate waste streams, bins placed where guests finished eating, and staff hand-sorting serviceware during service. We bring the same approach to Gold Coast events. Read the Night Feast case study

A tip from Night Feast: not every organics processor accepts "compostable" plates or bamboo serviceware. Check with your processor before vendors place their orders. How to plan event waste and recycling

Gold Coast events: what we plan for

Gold Coast events often happen on or near the beach and in parklands, from surf and sporting events to festivals and concerts. Sand, wind and sun change the plan: beach-ready bins, wind-proof waste stations and fast litter control so rubbish doesn't reach the water. Big crowds over school holidays and summer weekends mean rosters scale up early.

Planning an event on the Gold Coast?

Get a quoteCall (07) 2152 1134

Gold Coast areas we service

We look after events right across the Gold Coast, including:

  • Surfers Paradise and Broadbeach

    Surfers Paradise, Main Beach, Broadbeach, Mermaid Beach, Bundall

  • Southport and central

    Southport, Labrador, Ashmore, Benowa, Molendinar

  • Broadwater

    Runaway Bay, Biggera Waters, Paradise Point, Hollywell, Coombabah

  • Helensvale and the north

    Helensvale, Oxenford, Hope Island, Upper Coomera, Pacific Pines

  • Northern growth corridor

    Coomera, Pimpama, Ormeau, Yatala, Stapylton

  • Nerang and Carrara

    Nerang, Carrara, Highland Park, Gaven, Worongary

  • Robina and Varsity Lakes

    Robina, Varsity Lakes, Mudgeeraba, Merrimac, Clear Island Waters

  • Burleigh and the southern beaches

    Burleigh Heads, Burleigh Waters, Miami, Palm Beach, Elanora

  • Coolangatta and the southern end

    Coolangatta, Kirra, Bilinga, Tugun, Currumbin

Events in Brisbane and regional Queensland on request, like the Test match in Mackay.

FAQs

Yes. We cover the coast from Yatala and Coomera down to Coolangatta, including Nerang and Mudgeeraba. Brisbane and regional Queensland events are on request.

Yes. We plan the streams and bin stations, keep them clean during the event, work with your waste and recovery partners and report weights and diversion afterwards. That approach delivered 100% landfill diversion at Night Feast 2025 in Brisbane.

Yes. We can run roving toilet rounds or place attendants at your busiest blocks, depending on the crowd and the layout.

It depends on crowd size and peaks, event length, layout and the number of toilets and food outlets. At the Mackay Test we ran 16 to 22 cleaners at a time.

As soon as you know your layout and expected crowd. That gives us time to plan streams, bins and staff before bump-in. Call (07) 2152 1134 to start.

Yes. New Era is CM3 certified and holds $20 million public liability insurance, along with the other standard business insurances.

Links

Get an accurate quote

To quote properly we need your site map, expected crowd and peak times, dates and hours, how many toilet blocks and food or bar outlets there are, and any waste targets. What drives the cost of event cleaning

Call (07) 2152 1134 or request a quote.

New Era Facility Services – Gold Coast · 7/62 Siganto Drive, Helensvale QLD 4212 · (07) 2152 1134