New Era cleaner detailing glass in an office foyer

Gold Coast medical cleaning

Medical centre and clinic cleaning on the Gold Coast

Cleaning for GP practices, specialist suites, dental surgeries and allied health clinics, done after hours to one checklist so every patient walks into the same clean practice.

  • Consult rooms, treatment rooms and waiting areas every visit
  • Infection-control-focused cleaning of high-touch surfaces
  • After hours, clear of patients and appointments
  • One account manager for every site
  • CM3 certified, $20 million public liability
Call (07) 2152 1134

Book a free site walk-through

  • We visit once your last patient has left
  • A scope written room by room
  • No cost and no obligation
Get a quoteCall (07) 2152 1134

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

The medical centre cleaning problem

People come to a clinic to feel better, and the room tells them a lot about the care they'll get. Dust on the skirting boards, fingerprints on the reception glass or a toilet that hasn't been checked since lunch makes patients wonder what else is being missed.

Practices also need a level of consistency that general cleaners don't always deliver. Couches, door handles, chairs in the waiting room and the keyboard at reception are touched constantly. If the routine changes with whoever is rostered on, some of those points get skipped, and nobody knows until a patient or doctor points it out.

Practice managers have enough on their plate. Following up a cleaner, re-explaining which rooms are off limits and checking bins the next morning shouldn't be part of the job.

What's included in medical centre cleaning

Regular cleaning

  • Consult and treatment rooms: benches, sinks, couches (non-clinical surfaces) and floors
  • Waiting rooms: chairs, tables, children's corners and magazine racks
  • Reception counters, glass screens, phones and keyboards
  • Door handles, light switches, taps, rails and lift buttons
  • Patient and staff toilets cleaned, disinfected and restocked
  • Staff rooms and kitchens
  • General waste and recycling removed (clinical waste stays with your licensed provider)

Periodic and specialist cleaning

  • Hard-floor scrubbing and resealing in clinical and waiting areas
  • Carpet steam cleaning in offices and waiting rooms
  • High dusting of vents, light fittings and blinds
  • Internal glass, partitions and windows
  • Deep cleans before accreditation visits or after fit-outs

How we work around your practice

  • After the last appointment.

    We clean in the evening or early morning, so patients, doctors and allied health staff are never disturbed.

  • The same checklist each night.

    Every room is cleaned to a written, room-by-room list that doesn't change with the cleaner.

  • Respect for your rules.

    Our team knows which rooms, drawers and equipment they don't touch, and treats patient records and privacy seriously.

  • Checked on site.

    Your account manager inspects the practice on a regular schedule and logs the results in NEXUS.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Gold Coast medical centres: what we plan for

Healthcare on the coast is centred on the health and knowledge precinct at Southport and Parklands, with specialist suites and private hospitals nearby in Southport, Benowa and Robina. GP clinics, dental surgeries, physios and imaging centres are spread through every suburb, from busy shopping centre clinics to small practices in converted houses at Burleigh and Palm Beach. The climate adds work. Humidity means air vents, bathrooms and carpets need closer attention to avoid musty smells, and sand carried in from the beach scratches floors and builds up at entries. Wet-season storms bring water through doorways, so mats and floors get checked every visit.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Want one less thing to check before the first patient arrives?

Book a free walk-through and we'll write a room-by-room scope for your practice.

New Era Facility Services branded van

Keep an eye out for us around the Gold Coast.

Our team is on the road every day across Surfers Paradise and Broadbeach, Southport and central, Broadwater and beyond.

Gold Coast areas we service

We look after medical centres and clinics across the whole coast: Surfers Paradise and Broadbeach, Southport and central, the Broadwater, Helensvale and the north, the northern growth corridor, Nerang and Carrara, Robina and Varsity Lakes, Burleigh and the southern beaches, and Coolangatta at the southern end.

See all Gold Coast service areas

FAQs

It depends on the size of the practice, the number of consult and treatment rooms, how many nights a week you need us, and periodic work like floors and carpets. We quote after a walk-through and list everything in a written scope. Call (07) 2152 1134 to book one.

No. Clinical and sharps waste stays with your licensed waste provider. We remove general waste and recycling, and clean around clinical bins without opening them.

Yes. We clean dental surgeries, physio and chiro clinics, psychology rooms, imaging centres and specialist suites, as well as GP practices.

Our routines focus on high-touch surfaces in every room on every visit, using a consistent checklist. We follow your practice's own infection control policies and tell you what is and isn't in our scope.

Most practices prefer after-hours cleaning. If you need a midday check of toilets and the waiting room, we can add one to the scope.

Every clean and inspection is recorded in NEXUS with area ratings and photos. You can check it any time, and your account manager follows up anything that needs attention.

New Era Facility Services – Gold Coast · 7/62 Siganto Drive, Helensvale QLD 4212 · (07) 2152 1134