Gold Coast aged care cleaning
A clean, fresh home for your residents, looked after by gentle, familiar people who fit around care routines rather than interrupt them.
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For residents, the building is home. A stranger pushing a noisy machine past their door, a wet floor left in a hallway, or a lounge that smells stale all chip away at how safe and settled they feel. Families pick up on it too, often on their first visit.
Aged care also needs more care than a standard commercial clean. Older people are more vulnerable to illness, so handrails, call buttons, tray tables and shared bathrooms need consistent attention. Missing them for a few days matters far more here than in an office.
The other common problem is turnover. When the cleaning team changes every few weeks, residents are faced with new faces, staff have to re-explain the rules, and the routine your care team relies on keeps resetting.
Our team knocks, introduces themselves, works calmly and leaves rooms just as residents like them.
We plan cleans around meals, medication rounds, activities and visiting hours, so we're never in the way of care staff.
We keep the same cleaners on your site wherever we can, so residents get to know them and they get to know the residents.
Routines put the most-touched surfaces at the top of the list on every visit, and your account manager checks them during inspections.
Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.
Learn more about NEXUS
The Gold Coast has long been a place people choose to retire. Aged care homes and retirement villages are spread from Hope Island, Helensvale and Runaway Bay in the north, through Southport, Benowa and Robina, down to Palm Beach, Tugun and the southern end near the border. Many residents enjoy outdoor courtyards and verandahs, which bring sand, leaves and pollen inside. The humid summer is the bigger issue: bathrooms, laundries and air vents need regular attention to prevent mould and musty smells. In storm season, entries and walkways get extra care so floors stay dry and safe for residents who are less steady on their feet.
We walk your site with you and see what isn't working now.
Every area and frequency is set out in writing before we start.
Your team cleans, your account manager inspects, and it's all recorded in NEXUS.
Book a free walk-through and we'll plan it around your care day.
Our team is on the road every day across Surfers Paradise and Broadbeach, Southport and central, Broadwater and beyond.
We clean aged care homes and retirement villages along the whole coast: Surfers Paradise and Broadbeach, Southport and central, the Broadwater, Helensvale and the north, the northern growth corridor, Nerang and Carrara, Robina and Varsity Lakes, Burleigh and the southern beaches, and Coolangatta at the southern end.
New Era Facility Services – Gold Coast · 7/62 Siganto Drive, Helensvale QLD 4212 · (07) 2152 1134
