New Era cleaner scrubbing an office lobby floor

Gold Coast office cleaning

Office cleaning on the Gold Coast

Come in to a fresh, tidy office every morning, cleaned after hours by a crew you never have to chase.

Call (07) 2152 1134

Book a free site walk-through

  • We look at every floor, kitchen and washroom with you
  • Access, alarms and building rules sorted up front
  • A written scope you can hold us to
Get a quoteCall (07) 2152 1134

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

The office problem

Most office cleaning complaints are small on their own. A coffee ring left on the boardroom table. The kitchen sink full of mugs that nobody touched. Soap out in the ladies' bathroom by Wednesday. Add them up over a few months and staff stop trusting the cleaner, and somebody in the office ends up doing the job instead.

The usual cause is that nobody checks. The crew changes from week to week, the scope is vague, and the only feedback loop is an email from the office manager that disappears into a call centre.

That costs more than it looks. Visitors judge your business by the reception and the meeting rooms, and your team notices when the end-of-trip room smells or the carpet hasn't been vacuumed under the desks in a month.

What's included

Regular cleaning

  • Desks, workstations, phones and shared screens wiped
  • Kitchens and break-out areas: benches, sinks, appliances and tables
  • Toilets, showers and end-of-trip rooms cleaned and restocked
  • Carpets vacuumed and hard floors mopped
  • Reception, meeting rooms and boardrooms reset
  • Door handles, lift buttons, switches and other touch points
  • Rubbish and recycling emptied and taken to the building bins

Periodic and specialist cleaning

  • Carpet steam cleaning and spot treatment
  • Hard-floor scrubbing, buffing and resealing
  • Internal glass, glass partitions and high dusting
  • Air vents, blinds and light fittings
  • Fridge and microwave deep cleans
  • Pre-move, post-fit-out and end-of-lease cleans

How we work around your office

  • After hours, every time.

    We clean once your people have gone home, or early before they arrive, so nobody is vacuuming around a meeting.

  • Inducted to your building.

    Our crew is inducted to your site and follows the building's access, alarm, key and lift rules, including those set by building management.

  • Shared buildings handled.

    In multi-tenant buildings we can clean individual tenancies, common areas or both, and work to the building manager's requirements.

  • A named contact.

    Your account manager inspects the office on a regular schedule and is the one person you call when something needs to change.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Gold Coast offices: what we plan for

Office space on the coast is spread out. Southport has the main commercial towers and the health and knowledge precinct, Bundall holds a cluster of professional and government offices, and Robina and Varsity Lakes have newer business parks near the train line. Further north, Helensvale and Coomera have growing numbers of suites and small office buildings. The climate shapes the job. High humidity from late spring through summer means washrooms, air vents and carpets need closer attention to keep musty smells away. Storm season brings wet shoes and muddy entries, so we put matting and entry floors higher on the list from November to March.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Tired of checking up on your office cleaner?

Book a free walk-through and get a written scope with one person accountable for it.

New Era Facility Services branded van

Keep an eye out for us around the Gold Coast.

Our team is on the road every day across Surfers Paradise and Broadbeach, Southport and central, Broadwater and beyond.

Gold Coast areas we service

We clean offices and professional suites across the coast: Surfers Paradise and Broadbeach, Southport and central, the Broadwater, Helensvale and the north, the northern growth corridor, Nerang and Carrara, Robina and Varsity Lakes, Burleigh and the southern beaches, and Coolangatta at the southern end.

See all Gold Coast service areas

FAQs

The price depends on floor area, how many times a week you want us in, the number of kitchens and washrooms, consumables, and any periodic work such as carpet or window cleaning. We confirm it after a walk-through, with everything listed in a written scope. Call (07) 2152 1134 to book one.

Busy offices usually suit a clean every weekday. Smaller suites may only need two or three visits a week, with kitchens and washrooms done each time. We'll suggest a frequency that fits how your space is used.

Yes. We can supply and restock consumables as part of the service, so you don't have to order or store them.

Yes. We clean single tenancies, whole buildings and shared areas such as lobbies, lifts and end-of-trip rooms, and can work under the building manager's rules.

That's the aim. A regular crew learns your office, your access and your preferences. If someone is away, the cover cleaner works to the same scope and is checked in the same way.

Usually within a short time of the scope being agreed. If you're leaving another provider, we line the start up with the end of their contract so there's no gap.

New Era Facility Services – Gold Coast · 7/62 Siganto Drive, Helensvale QLD 4212 · (07) 2152 1134