Two New Era team members at a hospitality venue bar

Brisbane hospitality cleaning

Hospitality cleaning in Brisbane

Your pub, bar or restaurant turned around overnight, so the first guest through the door sees a venue at its best.

  • Overnight and pre-opening cleans after late trade
  • Bars, toilets, gaming lounges and outdoor decks covered
  • A familiar crew that knows your floor plan
  • Every clean logged in NEXUS
  • CM3 certified, $20 million public liability
Call (07) 2145 7337

Book a free site walk-through

  • We see your venue in person, bar to loading dock
  • A clean planned around your doors-open time
  • Your scope agreed in writing first
Get a quoteCall (07) 2145 7337

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

The hospitality problem

Guests notice the small things first. A tacky floor by the taps, a bin overflowing in the ladies, a ring of dried beer on a high table. None of it takes long to fix, but if it's still there at opening, it costs you the review.

Most venue cleaning breaks down because the cleaner treats a pub like an office. They arrive late, rush the bar, skip the deck and leave the back corridor for another day. The parts staff and suppliers see every day slowly fall behind.

Then your opening team picks up the slack. Instead of setting up the floor and checking stock, they are mopping and wiping. The duty manager walks the venue every morning to see what the cleaner missed. You are paying twice for the same job.

What's included

Regular cleaning

  • Bar counters, back bars, taps surrounds and fridge doors
  • Toilets scrubbed, restocked and left smelling fresh
  • Hard floors mopped, carpets vacuumed and sticky patches treated
  • Tables, booths, stools and menus wiped and set straight
  • Gaming lounges, TAB corners and quiet bars readied for trade
  • Decks, rooftops and entries cleared of glass, butts and litter
  • Rubbish and recycling taken out to the bin store

Periodic and specialist cleaning

  • Hot-water extraction for carpets in lounges and function rooms
  • Machine scrubbing of tiles and floors behind the bar
  • High-level dusting of fans, pendants, vents and ledges
  • Windows, doors and glass screens at ground level
  • General kitchen cleaning: floors, walls and surfaces (not exhaust systems)
  • Outdoor cleans of courtyards, beer gardens and smoking areas
  • Big clean-ups before and after functions, game nights and long weekends

How we work around your venue

  • Built around your last call.

    We start once the floor is clear and leave before your morning crew is due. Later weekend trade? We shift the start time to match.

  • The same faces.

    Your venue gets a regular crew. They learn which corners trap mess and what your managers check first.

  • Guest areas and staff areas.

    We clean what customers see and what your team works in: cellar access, staff toilets, the corridor to the kitchen.

  • Checked against your scope.

    Your account manager visits on a set schedule and marks the venue against what was agreed. Gaps are fixed and recorded.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Brisbane hospitality: what we plan for

Brisbane venues trade in very different pockets. Fortitude Valley runs latest, with bars along Brunswick and Ann Streets busy into the small hours. Riverside dining at South Bank and the CBD wharves, the Caxton Street strip on game nights, and the cafes and restaurants of West End, Newstead and James Street each keep their own hours. The subtropical climate is the other factor. Humid summer air and afternoon storms mean wet entries, muddy decks and damp carpets, and coolrooms and cellars can grow mould if they are left. We build storm-season checks and extra outdoor cleans into the roster from spring through to autumn.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Open every morning to a venue you're proud of.

Book a free walk-through and we'll plan a clean that fits between your close and your first shift.

New Era Facility Services branded van

Keep an eye out for us around Brisbane.

Our team is on the road every day across Brisbane CBD and inner city, inner north, northern suburbs and beyond.

Brisbane areas we service

Our crews clean pubs, bars, clubs and restaurants across greater Brisbane: the CBD and inner city, the inner north, the northern, southern and western suburbs, the eastern suburbs and bayside, the Airport and TradeCoast, Logan, Ipswich and Moreton Bay.

See all Brisbane service areas

FAQs

Every venue is priced on its own scope. What moves the number is the size of the floor, how many cleans a week you need, your closing time, how many toilets you have, and add-ons like decks, gaming lounges or carpet extraction. We walk the venue, write the scope, then quote. Call (07) 2145 7337 to set up a walk-through.

Yes. Most Brisbane venues we look after are cleaned in the early hours, once staff have left. Others suit a pre-opening clean or two shorter visits. You pick the window that fits your trade.

Kitchen floors, walls and benches outside the cooking line are part of the venue clean. Exhaust canopies, ducts and deep degreasing are specialist trades, and we'll be clear about that before you sign.

Yes. Each venue gets its own written scope. You deal with one account manager and see every venue side by side in NEXUS.

Call your account manager or raise it in NEXUS. We can send a crew for an extra clean of wet floors, entries and decks, and it's recorded like any other job.

Yes. A one-off clean around a function, State of Origin night or long weekend is easy to add. For bigger occasions, our Brisbane event cleaning team can work on the day.

New Era Facility Services – Brisbane · 29/97 Creek Street, Brisbane City QLD 4000 · (07) 2145 7337