Floor scrubber cleaning a shopping centre walkway

Brisbane retail cleaning

Retail cleaning in Brisbane

Spotless floors, clear glass and tidy fitting rooms, so your store looks its best the moment the shutters go up.

Call (07) 2145 7337

Book a free site walk-through

  • We see the shop floor and back of store with you
  • Times set around your trading and deliveries
  • A written scope before we start
Get a quoteCall (07) 2145 7337

Trusted by

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The retail cleaning problem

In retail, the store is part of the product. Shoppers walk past a smeared window, a dusty display or a grubby entry mat and quietly decide the brand isn't for them. You spend on fit-out and visual merchandising, and a poor clean undoes it.

The hours make it tricky. Stores open early and close late, deliveries arrive in between, and staff are busy serving. Cleaning gets squeezed into whatever gap is left, often by store staff who should be on the floor.

Store and centre managers need a cleaner who works outside trading hours, knows what matters on the shop floor, and looks after the back of store as well. For groups, every store should look the same, whichever suburb it's in.

What's included

Regular cleaning

  • Shop floors swept, mopped or vacuumed, with entry mats cleaned
  • Shopfront glass, doors and display windows inside
  • Counters, display tables, shelving and fixtures dusted
  • Fitting rooms, mirrors and seating
  • Staff rooms, kitchens and toilets
  • Stockrooms and back-of-store walkways kept clear
  • Cardboard, packaging and rubbish taken to the right bins

Periodic and specialist cleaning

  • Machine scrubbing and buffing of hard floors
  • Carpet extraction in fitting rooms and carpeted zones
  • High dusting of lighting tracks, signage and bulkheads
  • External glass and awnings at ground level
  • Centre common areas, food courts and amenities
  • Deep cleans before a store opening, refit handover or stocktake

How we work around your store

  • Outside trading hours.

    We clean before you open or after you close, so customers never walk around a wet floor or a cleaning trolley.

  • Around your deliveries.

    We plan the back-of-store clean around delivery days and stock movements, so we're never in your team's way.

  • Same standard in every store.

    Multi-store groups get one checklist for every location, so a customer gets the same experience in Chermside or Carindale.

  • Checked by your account manager.

    Regular inspections against your scope, with anything missed fixed and recorded.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Brisbane retail: what we plan for

Brisbane retail runs from the Queen Street Mall and the boutiques of James Street and Fortitude Valley to the big regional centres at Chermside, Carindale, Upper Mount Gravatt, Indooroopilly and North Lakes, plus suburban strips and neighbourhood centres in between. Each has its own access and after-hours rules. Weather drives a lot of the work. Summer storms send water and grit through entries, creating slip risks and marked floors, so we pay close attention to mats and doorways in storm season. Humid air also leaves condensation and smears on shopfront glass. The lead-up to Christmas and the Boxing Day sales bring heavier foot traffic, so we plan extra cleans for those weeks.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Want your store ready to sell the moment you open?

Book a free walk-through and we'll plan a clean around your trading hours.

New Era Facility Services branded van

Keep an eye out for us around Brisbane.

Our team is on the road every day across Brisbane CBD and inner city, inner north, northern suburbs and beyond.

Brisbane areas we service

We clean shops, showrooms and shopping centres across greater Brisbane: the CBD and inner city, the inner north, the northern, southern and western suburbs, the eastern suburbs and bayside, the Airport and TradeCoast, Logan, Ipswich and Moreton Bay.

See all Brisbane service areas

FAQs

It varies by store. Pricing is based on floor size, cleaning frequency, your trading hours, fitting rooms and amenities, and periodic work like floor scrubbing or high dusting. We walk the store, agree a written scope and quote from that. Call (07) 2145 7337 to set up a walk-through.

Before you open or after you close. Many stores suit an early-morning clean, so floors are dry and glass is clear for the first customer. We'll fit in with your centre's after-hours rules.

Yes. As well as individual stores, we can clean malls, food courts, amenities, car park lobbies and entries for centre managers.

Inside glass and doors are part of the regular clean. External glass at ground level can be added on a schedule that suits you.

Yes. We clean single stores and retail groups. Each store gets its own scope, and you get one account manager and a view of every store in NEXUS.

Yes. We do post-fit-out and pre-opening cleans, clearing builders' dust from floors, fixtures and glass so the store is ready for stock and customers.

New Era Facility Services – Brisbane · 29/97 Creek Street, Brisbane City QLD 4000 · (07) 2145 7337