People walk into a clinic feeling unwell, worried or both. Fingerprints on the front door, dust on the waiting room magazines or an overflowing bin beside the consult couch tells them something before a clinician has said a word.
Practice managers have a harder problem: they can't see the clean. It happens once everyone has left, so a missed room only comes to light when a GP or nurse raises it next morning. Over a few months the routine shifts, the same corners are skipped, and the first part of the manager's day goes on follow-ups instead of patients and staff.
Clinics also carry far more surfaces that matter than a typical office. Examination couches, keyboards, pens at reception, EFTPOS terminals and the patient toilet all need the same care on every visit.