Bad office cleaning rarely causes a single disaster. It shows up in small ways. Coffee rings stay on the kitchen bench for a week. Dust collects along monitor stands. The end-of-trip showers start to smell by Thursday, and someone puts a sign on the fridge asking people to clean up after themselves.
Each of those ends up on one desk: the office manager's. They field the complaints, email the contractor and wait for a reply. In a building with several tenants it gets murkier, because the line between your tenancy, the common areas and the building manager's contract is never quite clear.
Most teams aren't asking for anything special. They want the full scope done every night and one person who answers the phone when it isn't.