Three New Era team members in branded uniforms

Perth aged care cleaning

Aged care cleaning in Perth

Gentle, thorough cleaning for the place residents call home, carried out by people they get to know.

  • Quiet, respectful teams who put residents first
  • Infection-control-focused routines on high-touch points
  • A regular crew, not a rotating roster of strangers
  • One account manager for every site
  • CM3 certified, $20 million public liability
Call (08) 6383 8875

Book a free site walk-through

  • We fit the visit around meals and care routines
  • A written scope for each wing and common area
  • Free, with no obligation
Get a quoteCall (08) 6383 8875

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The aged care cleaning problem

For residents, the lounge, the dining room and the hallway outside their door are daily life. A sticky armrest, a stale smell near the bathrooms or a grubby handrail is not a small thing to someone who spends most of the day in those spaces, or to the family who visits on Sunday.

What usually lets homes down is inconsistency. A new face every week, jobs dropped when the shift runs short, and nothing written down to show what was done. Facility and care managers end up checking, apologising to families and feeling less sure of their records when it counts.

Residents feel it as well. A stranger walking into a room, or a loud machine during an afternoon rest, can be unsettling. Good aged care cleaning is as much about how the team behaves as what it cleans.

What's included in aged care cleaning

Regular cleaning

  • Lounges, dining rooms, activity spaces, chapels and corridors
  • Resident rooms and ensuites, where they're part of the scope
  • High-touch points: handrails, nurse call buttons, door levers, switches, lift panels and taps
  • Communal bathrooms and visitor toilets sanitised and restocked
  • Reception, nurses' stations, staff rooms and offices
  • Floors kept clean, dry and free of trip hazards
  • Waste and recycling removed

Periodic and specialist cleaning

  • Carpet steam cleaning and lounge chair upholstery cleaning
  • Hard-floor scrubbing and resealing
  • Windows, sliding doors and flyscreens, inside and out
  • Dusting of ceiling fans, air-conditioning vents and high ledges
  • Extra touch-point rounds on request, such as during flu season
  • Room refresh cleans when a resident moves out

How we work around your residents

  • Home first, workplace second.

    Our team knocks and waits, speaks to residents by name where they're comfortable, and works around meals, outings and rest times.

  • Infection-control-focused habits.

    Touch points are wiped every visit. Separate colour-coded cloths and mops are kept for bathrooms and living areas, and rooms are cleaned in a set order every time. We follow your own procedures, not just ours.

  • Faces residents recognise.

    A regular team stays on your site. Any new team member is inducted on your procedures before they start a shift.

  • A record you can show.

    Your account manager inspects in person and every clean is logged, which helps when families, auditors or head office ask.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Perth aged care: what we plan for

Perth's aged care homes and retirement villages spread from the western suburbs and the northern coastal strip down to Rockingham and Mandurah, and out to the Hills. Each layout needs its own plan. Long runs of 40-degree days keep residents inside, so lounges and dining areas get far more use and need extra attention through summer. Homes near the coast deal with salt spray and sand on windows, flyscreens and outdoor seating, while those inland see fine red dust after a hot easterly. In winter, many homes ask for more touch-point rounds. For sites on the city fringe we arrange backup cover ahead of time, so leave never means a missed clean.

How it works

  1. 01 Free site walk-through.

    We visit, look at the space and talk through what's working and what isn't.

  2. 02 Written scope and quote.

    Every area, task and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your regular team cleans, your account manager inspects, and everything is logged in NEXUS.

Want cleaning that families notice for the right reasons?

Arrange a walk-through with our Perth team at a time that suits your home.

New Era Facility Services branded van

Keep an eye out for us around Perth.

Our team is on the road every day across Perth CBD and inner city, western suburbs, northern suburbs and beyond.

Perth areas we service

We clean aged care homes and retirement villages across greater Perth: Perth CBD and inner city, the western suburbs, the northern suburbs, Joondalup and Wanneroo, Swan and the eastern suburbs, Airport and Belmont, south of the river, Fremantle and Cockburn, the Hills and south-east, and Rockingham and Peel.

See all Perth service areas

FAQs

It depends on the size of the home, how many wings and common areas there are, whether resident rooms are included, the daily cleaning hours and any periodic work like carpets or windows. After a walk-through we send a written scope and quote, so you know exactly what's covered.

As far as possible, yes. Residents settle better with familiar faces, so we keep a regular team on each home. When cover is needed, we send people who already know your site or brief them fully first.

Our routines are built around it: touch points every visit, separate colour-coded equipment for different areas, and the same order of work on every shift. We work within your home's infection-control procedures rather than replacing them.

Both are possible. Some homes ask us to cover lounges, dining rooms, corridors and bathrooms only, while others include resident rooms and ensuites. We agree the mix with you during the walk-through.

Yes. Ask your account manager or log a request in NEXUS, and we'll add touch-point rounds or extra hours for as long as you need them.

Every clean, inspection and request is recorded in NEXUS, so you can pull up any area on any day. Your account manager also inspects the home on a regular schedule.

New Era Facility Services – Perth · 37 Barrack Street, Perth WA 6000 · (08) 6383 8875