Perth accommodation cleaning
Front-of-house spaces that greet a 5am airport check-out as well as they greet a Friday night arrival.
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A guest's first impression is made in the first thirty steps: the entry glass, the lobby floor, the lift and the hallway to their room. A smeared mirror or a stained runner rarely gets mentioned at the desk. It turns up in an online review instead, and future guests read it.
Properties that never close are hard to keep even. The day crew is thorough, the overnight shift is thin, and on Sunday the conference room is still set up from Saturday's wedding because nobody was sure whose job the reset was. Each miss is minor. Across a fortnight they become the property's reputation.
General managers and front office leads already juggle occupancy, staff rosters and guest complaints. Following up a cleaning contractor shouldn't be on that list.
Machine work and deep cleaning in public spaces happen overnight or in the early hours, so arriving guests don't weave around equipment.
Your scope is written for each area and each shift, so the overnight crew and the weekend crew work to an identical checklist.
We keep regular staff on your property. They learn the back routes, the peak check-in times and how your front office likes things done.
Your account manager walks the property on a set schedule and follows up anything that falls short, before you have to raise it.
Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.
Learn more about NEXUS
Perth's hotels and serviced apartments cluster around St Georges Terrace, Hay Street and Elizabeth Quay, with more in East Perth, Northbridge, Burswood, Fremantle, Scarborough and the airport precinct at Belmont. Airport-side properties see check-outs before dawn and arrivals well after midnight, so their public areas need attention at hours a city hotel might be quiet. Demand jumps for festival season, big games at Perth Stadium, school holidays and industry conferences. The weather counts as well: hot easterlies blow fine dust through entry doors in summer, coastal properties fight salt on their glass, and winter fronts bring wet lobby floors. We plan entry care and extra resets around all of it.
We walk your site with you and see what isn't working now.
Every area and frequency is set out in writing before we start.
Your team cleans, your account manager inspects, and it's all recorded in NEXUS.
Book a free walk-through of your property with our Perth team.
Our team is on the road every day across Perth CBD and inner city, western suburbs, northern suburbs and beyond.
We clean hotels, serviced apartments and other accommodation across greater Perth: Perth CBD and inner city, the western suburbs, the northern suburbs, Joondalup and Wanneroo, Swan and the eastern suburbs, Airport and Belmont, south of the river, Fremantle and Cockburn, the Hills and south-east, and Rockingham and Peel.
New Era Facility Services – Perth · 37 Barrack Street, Perth WA 6000 · (08) 6383 8875
