Three New Era team members in branded uniforms

Adelaide aged care cleaning

Aged care cleaning in Adelaide

Calm, careful cleaning that puts residents first and keeps every lounge, room and touch point to the same standard, day after day.

Call (08) 8239 5013

Book a free site walk-through

  • Planned around meals and resident routines
  • Written scope for every wing and shared space
  • No cost and no obligation
Get a quoteCall (08) 8239 5013

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The aged care cleaning problem

In aged care, cleaning is part of how residents live, not just how the building looks. A lounge that smells stale, a dining table left sticky or a handrail missed for a week affects people who spend most of their day in those rooms.

The usual failure is inconsistency. Different cleaners each week, tasks skipped when someone is rushed, and no clear record of what was done. For facility and residential managers, that means more checking, more concerns raised by families and less confidence when it matters most.

Residents notice too. Unfamiliar faces, a vacuum running during an afternoon rest, or a cleaner who never stops to say good morning can unsettle someone in what is, after all, their home.

What's included in aged care cleaning

Regular cleaning

  • Lounges, dining rooms, activity rooms and corridors
  • Resident rooms and ensuites, where they're part of the scope
  • High-touch points: handrails, call buttons, door handles, light switches, lift buttons and taps
  • Shared bathrooms and visitor toilets cleaned and restocked
  • Reception, staff rooms and administration offices
  • Hard floors and carpets kept clean, dry and free of trip hazards
  • General waste and recycling removed

Periodic and specialist cleaning

  • Carpet steam cleaning and upholstered chair cleaning
  • Hard-floor scrubbing and refinishing
  • Windows, glass and sliding doors, inside and out
  • Dusting of high ledges, air vents, fans and fittings
  • Extra high-touch rounds when you ask for them, such as through winter
  • Deep cleans of vacated rooms, ready for a new resident

How we work around your residents

  • Residents come first.

    Our team works quietly, knocks before entering a room and fits around meals, activities and rest times. A friendly hello is part of the job.

  • Infection-control-focused routines.

    High-touch points are wiped on every visit. Colour-coded cloths and mops keep bathroom equipment away from dining and living areas, and every area is cleaned to the same checklist in the same order.

  • The same people, week in, week out.

    We keep a regular team at your home so residents and staff come to know them. Anyone new is inducted on your site procedures before their first shift.

  • Clear reporting.

    Your account manager inspects in person, and every clean is logged, so you always have a record to show.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Adelaide aged care: what we plan for

Aged care homes across Adelaide range from older single-storey buildings in established suburbs to newer multi-level sites, from the coast up into the Hills. Our scope changes with each one. Adelaide summers bring long, hot stretches when residents stay indoors, so lounges and dining rooms see more use and need more frequent attention. Hot northerly winds blow dust onto sills, courtyards and outdoor furniture that residents still like to use on cooler evenings. Winter is when many homes ask us to step up high-touch rounds. For sites in the Adelaide Hills and the outer north and south, we plan cover in advance so a sick day never means a missed clean.

How it works

  1. 01 Free site walk-through.

    We visit, look at the space and talk through what's working and what isn't.

  2. 02 Written scope and quote.

    Every area, task and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your regular team cleans, your account manager inspects, and everything is logged in NEXUS.

Looking for cleaning your residents and families notice for the right reasons?

Talk to our Adelaide team about a walk-through.

New Era Facility Services branded van

Keep an eye out for us around Adelaide.

Our team is on the road every day across Adelaide CBD and North Adelaide, inner west, eastern suburbs and beyond.

Adelaide areas we service

Our aged care cleaning teams cover homes and villages throughout greater Adelaide: Adelaide CBD and North Adelaide, the eastern suburbs, the inner south, the western suburbs and beaches, the northern suburbs and the Adelaide Hills.

See all Adelaide areas

FAQs

Pricing depends on the size of the home, the number of wings and shared areas, whether resident rooms are included, how many cleaning hours are needed each day and any periodic work. After a free walk-through we send a written scope and quote, so you can see exactly what is covered.

Yes, as much as possible. We keep a regular team on each site because familiar faces matter to residents. When cover is needed, we use people who already know your home or brief them fully before they start.

Our routines focus on it. High-touch points get cleaned every visit, colour-coded equipment stops cross-use between areas, and the checklist doesn't change from shift to shift. We follow your own infection-control procedures and fit our routines around them, rather than replacing them.

Yes, where that's part of the scope. Many homes ask us to look after lounges, dining rooms, corridors and bathrooms, and some also include resident rooms and ensuites. We'll agree the mix with you at the walk-through.

Yes. If you need more high-touch rounds in winter, or a deep clean when a room is vacated, ask your account manager or log it in NEXUS and we'll schedule it.

Every clean, inspection and request sits in NEXUS, so you can check any day, any area. Your account manager also visits and inspects the home regularly.

New Era Facility Services – Adelaide · 3/55 Gawler Place, Adelaide SA 5000 · (08) 8239 5013