Floor scrubber cleaning a shopping centre walkway

Perth retail cleaning

Retail cleaning in Perth

Glass, floors and fitting rooms ready for your first customer, cleaned outside trading so sales never stop.

Call (08) 6383 8875

Book a free site walk-through

  • We walk the shop floor, back of house and toilets
  • Times set around trading hours and deliveries
  • Free, with nothing to sign
Get a quoteCall (08) 6383 8875

Trusted by

  • TGI Fridays logo
  • Sporting Globe logo
  • Colliers logo
  • Knight Frank logo
  • RWC logo
  • Cricket Australia logo

The retail cleaning problem

Shoppers read a store in a glance. Handprints on the door, a dusty top shelf or a fitting room with last week's tags on the floor say something about the brand before a word is spoken. In shopping centres the same goes for walkways, food court tables and public toilets, which customers remember long after they've forgotten the sale.

Retail cleaning tends to slip in the corners. The contractor comes in after close, runs the floor and empties the bins, while the glass, fitting rooms and stockroom gradually fall behind. Across a centre, standards wander between tenancies and common areas when no one has the full picture, and late trading squeezes the window further.

That leaves store and centre managers walking the floor at opening with a notepad. You've got sales targets, rosters and stock to deal with. The clean should just happen.

What's included

Regular cleaning

  • Sales floors vacuumed, mopped or buffed to suit each surface
  • Shopfront windows, entry doors and display glass
  • Counters, fixtures, shelving, mirrors and fitting rooms
  • Customer and staff toilets sanitised and restocked
  • Lunch rooms, kitchens and stockrooms
  • Cardboard, general waste and recycling taken to the compactor or bin bay
  • Centre walkways, seating, lift buttons, escalator rails and handrails

Periodic and specialist cleaning

  • Hard-floor machine scrubbing and polishing
  • Carpet cleaning in stores and back offices
  • High dusting of signage, track lighting and bulkheads
  • External glass and awnings at ground level
  • Food court and seating area detail cleans
  • Deep cleans before launches, refits and seasonal changeovers
  • Builders' cleans before a new store opens

How we work around your store

  • Outside trading.

    Cleans are set around your opening hours, late-night trading and delivery times, so customers never meet a wet floor sign at the door.

  • First impressions get extra time.

    Entries, shopfront glass and the first few metres of floor are where shoppers decide whether to walk in, so we treat them as priority areas.

  • Back of house on a roster.

    Stockrooms, staff rooms and loading areas are cleaned on fixed days, not only after a complaint.

  • Ready for several stores.

    One account manager can cover a chain of stores or a whole centre, using the same checklist at each site.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Perth retail: what we plan for

Perth retail runs from the Hay Street and Murray Street malls and the CBD arcades to big regional centres at Joondalup, Karrinyup, Morley, Cannington and Booragoon, plus main-street strips such as Rokeby Road in Subiaco, Bay View Terrace in Claremont, Oxford Street in Leederville and the Fremantle cappuccino strip. Each has its own rhythm, and we set cleaning windows to match. Summer easterlies blow dust and grit through automatic doors, and sea breezes leave salt haze on coastal shopfronts at Scarborough, Cottesloe and Fremantle, so glass and entries need cleaning more often. Winter brings wet entries instead. The Christmas trading period gets planned months ahead so longer hours don't leave the clean behind.

How it works

  1. 01 Walk the site.

    We walk through with you, look at the space and the hours, and hear what isn't working now.

  2. 02 Get a written scope and quote.

    Every area, task and frequency is set out before we start.

  3. 03 Clean, inspect, report.

    Your regular team cleans, your account manager inspects, and everything is logged in NEXUS.

Want every morning to start with a store that's ready to trade?

Ask our Perth team for a free walk-through and written scope.

New Era Facility Services branded van

Keep an eye out for us around Perth.

Our team is on the road every day across Perth CBD and inner city, western suburbs, northern suburbs and beyond.

Perth areas we service

We clean shops and shopping centres across greater Perth, including:

Perth CBD and inner city · western suburbs · northern suburbs · Joondalup and Wanneroo · Swan and eastern suburbs · Airport and Belmont · south of the river · Fremantle and Cockburn · Hills and south-east · Rockingham and Peel

See all Perth service areas

FAQs

Each store is priced separately. Cost depends on floor area and surfaces, the amount of glass, the number of fitting rooms and toilets, cleaning frequency, and whether cleans are before opening or after close. Centre common areas and multiple stores also change the scope. We send a written quote after a free walk-through. Call (08) 6383 8875 to set it up.

Yes, most of our retail work runs that way. We agree start and finish times around your trading hours, plus how our team gets in and locks up, so your staff don't need to wait back.

Yes. Malls, walkways, food court seating, centre amenities and car park entries can sit alongside individual stores. One provider across both keeps the standard consistent from end to end.

Internal glass and ground-level external glass can be part of the regular clean. High glazing or signage that needs special access is discussed at the walk-through.

Yes. You get one account manager, one scope format and every store in a single NEXUS view, which makes comparing sites simple. New Era looks after 450+ sites, backed by a 2,000+ strong workforce network across Australia and New Zealand, so stores outside Western Australia can be covered too.

Yes. We do one-off builders' cleans and deep cleans to clear dust, packaging and marks, so the store is ready for opening day.

New Era Facility Services – Perth · 37 Barrack Street, Perth WA 6000 · (08) 6383 8875