Shoppers read a store in a glance. Handprints on the door, a dusty top shelf or a fitting room with last week's tags on the floor say something about the brand before a word is spoken. In shopping centres the same goes for walkways, food court tables and public toilets, which customers remember long after they've forgotten the sale.
Retail cleaning tends to slip in the corners. The contractor comes in after close, runs the floor and empties the bins, while the glass, fitting rooms and stockroom gradually fall behind. Across a centre, standards wander between tenancies and common areas when no one has the full picture, and late trading squeezes the window further.
That leaves store and centre managers walking the floor at opening with a notepad. You've got sales targets, rosters and stock to deal with. The clean should just happen.