New Era cleaner scrubbing an office lobby floor

Melbourne office cleaning

Office cleaning in Melbourne

Walk into a fresh, stocked workplace each morning, and never chase a cleaner again.

  • Cleaned after your team leaves or before it arrives
  • Kitchens, washrooms and end-of-trip rooms on every visit
  • Paper, soap and sanitiser supplied and topped up
  • One account manager for every site
  • CM3 certified, $20 million public liability
Call (03) 9021 1206

Book a free site walk-through

  • We look at your floors, kitchens and amenities together
  • Access passes and building inductions sorted up front
  • A written scope you can hold us to
Get a quoteCall (03) 9021 1206

Trusted by

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The office cleaning problem

Office cleaning only gets noticed when it slips. A sink full of mugs on Monday, bins still full after a client meeting, a washroom out of hand towel by ten. Each one is small. Together they tell your people and your visitors that nobody's minding the place.

The usual cause is a contractor with no real system. Cleaners rotate, nobody inspects, and the work that counts gets skipped first: the fridge, the meeting room whiteboard ledge, the shower drain in end-of-trip. Office and facility managers find out from staff complaints, not from the cleaning company.

With hybrid work, offices also swing between quiet days and packed ones. A fixed routine that ignores those peaks leaves the busiest days the messiest.

What's included

Regular cleaning

  • Workstations, hot desks, meeting rooms and reception
  • Kitchens and breakout areas: benches, sinks, appliance fronts and tables
  • Washrooms cleaned, sanitised and restocked
  • End-of-trip facilities: showers, lockers, change rooms and drying areas
  • Carpets vacuumed, hard floors mopped, entry mats cleaned
  • Waste, recycling and organics taken to the building's collection point
  • Toilet paper, hand towel, soap and sanitiser supplied and refilled

Periodic and specialist cleaning

  • Carpet steam cleaning and stain treatment
  • Hard-floor scrubbing, sealing and buffing
  • Glass partitions, meeting room walls and internal windows
  • High dusting of vents, bulkheads and light fittings
  • Fridge, microwave and dishwasher deep cleans
  • Cleans for move-ins, move-outs, fit-out handovers and make-good

How we work around your office

  • Out of hours as standard.

    Most cleans run after close or before your first staff arrive. A day cleaner for kitchens and washrooms can be added on busy days.

  • Building access handled.

    We sort swipe cards, keys, alarm codes and building inductions with you and your property manager, and follow the building's sign-in and security rules.

  • Tenancy or whole building.

    We can clean your floor only, or the lobby, lifts, end-of-trip and shared amenities for the owner or manager of a multi-tenant building.

  • Inspected and recorded.

    Your account manager checks the office on a set schedule and records the result, so you have evidence rather than a feeling.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Melbourne offices: what we plan for

Most of our Melbourne office work sits in high-rise and mid-rise buildings across the CBD, Southbank and Docklands, plus the converted warehouses and newer creative offices of Richmond and Cremorne, the St Kilda Road corridor and suburban office parks in the east and south-east. Each comes with its own loading dock rules, lift bookings and after-hours security sign-in, so we sort access before the first clean. Melbourne's weather shapes the job as well. Damp winters bring wet footprints across foyers and carpets, and four seasons in a day can mean several mat changes in one week. A cycling culture keeps end-of-trip showers and lockers busy all year, so they get more attention than in most cities.

How it works

  1. 01 Site walk-through.

    We walk your site with you and see what isn't working now.

  2. 02 Written scope and quote.

    Every area and frequency is set out in writing before we start.

  3. 03 Clean, inspect, report.

    Your team cleans, your account manager inspects, and it's all recorded in NEXUS.

Want an office that's ready before the first coffee?

Book a free walk-through with our Melbourne team.

New Era Facility Services branded van

Keep an eye out for us around Melbourne.

Our team is on the road every day across Melbourne CBD and inner city, inner north, inner east and beyond.

Melbourne areas we service

We clean offices across metropolitan Melbourne: Melbourne CBD and inner city, the inner north, the inner east, the inner south and bayside, the western suburbs, the northern suburbs, the eastern suburbs, the south-east, and Frankston and the Mornington Peninsula.

See all Melbourne service areas

FAQs

It depends on the office. The size of the floor, how many cleans a week, the number of kitchens, washrooms and end-of-trip rooms, and whether we supply consumables all affect the price. We walk the office, then send a written scope and quote. Call (03) 9021 1206 to set up a walk-through.

Yes. If your team is in on set days, we can weight the scope to those days and do lighter cleans on the quiet ones. We'll review it with you if your pattern changes.

Yes. Building owners and property managers can engage us for lobbies, lifts, shared washrooms, end-of-trip and car park entries, separate from or alongside tenancy cleaning.

Access cards, keys and alarm codes are signed out and recorded, and we follow your building's after-hours procedures. If someone leaves our team, their access is handed back.

Yes. Ask your account manager or log a request in NEXUS. Extra cleans, new areas or a change in frequency are confirmed in writing before they start.

Yes. We plan the changeover around your current agreement and start with a thorough first clean, so the standard is set from week one.

New Era Facility Services – Melbourne · Level 3/534 Church Street, Richmond VIC 3121 · (03) 9021 1206