New Era team member pressure-washing a building facade

Adelaide retail cleaning

Retail cleaning in Adelaide

Shopfronts, floors and amenities ready before your doors open, cleaned without getting in the way of trade.

Call (08) 8239 5013

Book a free site walk-through

  • We check your sales floor, back-of-house and amenities
  • Scope set around trading and delivery times
  • Free, with nothing to sign
Get a quoteCall (08) 8239 5013

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The retail cleaning problem

In retail, the store is part of the product. A smeared door, dusty shelving or a grubby fitting room tells customers something about the brand before anyone says hello. In shopping centres the same applies to common areas, food courts and public toilets, where one bad visit sticks in people's memory.

Retail cleaning usually fails in the gaps. The cleaner arrives after close, does the floor and the bins, and the glass, fitting rooms and stockroom slowly fall behind. In centres, standards drift between tenancies and common areas when nobody owns the whole picture. Late-night trading and weekend peaks squeeze the cleaning window even tighter.

Store and centre managers end up walking the floor at opening, writing lists and following up. You already have targets, staff and stock to manage. The cleaning should simply be done.

What's included

Regular cleaning

  • Sales floors vacuumed, mopped or buffed to suit the surface
  • Shopfront glass, entry doors and display windows
  • Counters, display fixtures, shelving and fitting rooms
  • Customer and staff toilets cleaned and restocked
  • Staff rooms, kitchens and stockrooms
  • Bins, cardboard and recycling taken to collection points
  • Centre common areas, seating, lift buttons and handrails

Periodic and specialist cleaning

  • Hard-floor scrubbing and polishing
  • Carpet cleaning for carpeted stores and offices
  • High dusting of signage, lighting tracks and bulkheads
  • Ground-level external glass and awnings
  • Food court and seating area detail cleans
  • Deep cleans before launches, refits or seasonal changeovers
  • Post-fit-out cleans before a new store opens

How we work around your store

  • Before open, after close.

    Cleans are booked around your trading hours, late-night trading and delivery times, so customers never step around a mop bucket.

  • Front of house first.

    Entries, glass and the first few metres of floor get extra attention because that's the first thing a shopper sees.

  • Back-of-house on a schedule.

    Stockrooms, staff rooms and loading areas are cleaned on set days, not only when someone complains.

  • Built for more than one store.

    One account manager covers your stores or a whole centre, with the same checklist used at every site.

Every clean on record in NEXUS

Our teams record inspections, area ratings and photos on site as the work happens, so you can see your site's performance and follow-ups at any time.

Learn more about NEXUS
NEXUS reporting view on a tablet showing score trends and average results by areaNEXUS inspection report on a phone showing average score, area ratings and actions

Adelaide retail: what we plan for

Adelaide retail stretches from Rundle Mall and the CBD arcades to large suburban centres in the north, south and west, plus main-street strips such as King William Road, The Parade at Norwood and Jetty Road at Glenelg. Each has its own rhythm. Late trading nights and weekend peaks differ from store to store, so we shift cleaning windows to match yours. Summer northerlies blow grit through automatic doors and onto glass, which means more frequent entry and window cleans in the hot months. Winter brings wet footprints and slippery entries instead. The Christmas trading run gets planned well ahead, so extended hours don't leave the clean behind.

How it works

  1. 01 Walk the site.

    We walk through with you, look at the space and the hours, and hear what isn't working now.

  2. 02 Get a written scope and quote.

    Every area, task and frequency is set out before we start.

  3. 03 Clean, inspect, report.

    Your regular team cleans, your account manager inspects, and everything is logged in NEXUS.

Open every morning to a store that's ready to sell.

Let our Adelaide team walk your store and scope it, free.

New Era Facility Services branded van

Keep an eye out for us around Adelaide.

Our team is on the road every day across Adelaide CBD and North Adelaide, inner west, eastern suburbs and beyond.

Adelaide areas we service

We look after shops and centres in every part of greater Adelaide, including:

Adelaide CBD and North Adelaide · eastern suburbs · inner south · western suburbs and beaches · northern suburbs · Adelaide Hills

See all Adelaide service areas

FAQs

Pricing is set per store. It comes down to floor area and surface types, how much glass you have, the number of fitting rooms and toilets, how often you need us, and whether cleans fall before opening or after close. Centre common areas and multiple stores change the scope as well. You'll get a written quote after a free walk-through. Call (08) 8239 5013 to arrange it.

Yes, that's how most of our retail cleaning runs. We set start and finish times that fit your trading hours, and agree how our team gets in and locks up so no one from your store has to wait around.

Yes. We can take on malls, walkways, food court seating, centre amenities and car park entries, alongside individual tenancies. Having one provider across both keeps the standard even from one end of the centre to the other.

Internal glass and ground-level external glass can be part of your regular clean. If you have high glazing or signage that needs special access, we'll talk it through at the walk-through.

Yes. You get one account manager, one scope format and every store in a single NEXUS view, which makes it easy to compare sites. New Era looks after 450+ sites, backed by a 2,000+ strong workforce network across Australia and New Zealand, so we can also cover stores outside South Australia.

Yes. We do one-off post-fit-out and deep cleans to remove dust, packaging and marks, so the store is ready for opening day.

New Era Facility Services – Adelaide · 3/55 Gawler Place, Adelaide SA 5000 · (08) 8239 5013