Australia • Services

Integrated facility services

One accountable partner across your Australian sites and services.

What the service covers

A coordinated service model that brings multiple facility requirements under one accountable management framework.

Coordinated planning and management across cleaning, hygiene, waste, consumables and specialist services under one framework.

Core capabilities

  • Single point of contact
  • Multi-service planning
  • Site mobilisation
  • Supplier and service coordination
  • Centralised reporting
  • Portfolio consistency
  • Continuous improvement
New Era managers reviewing site reporting on a tablet while a cleaner services a venue floor

Typical environments

  • Multi-site portfolios
  • Large single facilities
  • Venue and event groups
  • Mixed-use precincts

Delivery approach

One accountable manager coordinates every service line, with consistent reporting and one escalation pathway for the client.

Quality and reporting

Portfolio dashboards bring inspections, corrective actions and service records together for consistent oversight.

Planning integrated facility services for your Australia site?

Tell us about your site, portfolio or upcoming contract review and our Australian team will be in touch.