NEXUS client portal
One platform. Complete service visibility.
The New Era Client Portal gives clients centralised access to service information, inspection outcomes, corrective actions and site-level performance across their portfolio.
NEXUS
Inspection reporting
Corrective actions
Site performance
Service records
Portfolio visibility
Operational visibility
What our managers see, you see.
Inspections, corrective actions and service records are captured on site by the same managers who run your programme, then surfaced in NEXUS. Portfolio visibility comes from the operational detail, not a monthly summary.
What's inside
Everything recorded, in one place.
NEXUS brings the operational detail of your service programme together so nothing depends on a single conversation or email thread.
Site inspections
Scheduled and ad-hoc inspections captured against each site.
Quality-assurance reporting
Scored outcomes that show how standards are tracking.
Corrective-action tracking
Issues logged, assigned and closed with an audit trail.
Service records
A record of completed periodical and specialist works.
Operational documentation
Scopes, schedules and site documentation in one place.
Site communication
Requests and updates recorded against the right site.
Multi-site visibility
Portfolio-level views across every location you manage.
Performance reporting
Trends over time to support reviews and planning.
Portal support
Need access or help with the portal?
Send us the details and the relevant operations team will follow up with access or support.